Privacy Policy

Privacy Policy
Effective Date: June,2nd,2025

Welcome to HelpDesk ("we," "our," "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use the HelpDesk mobile application.

1. Information We Collect

• Personal Information: Student names, admission numbers, contact details (optional for parents), and school/college name.
• Login Information: Credentials to access the app (email, username, or admission number).
• Assignment & Noticeboard Data: Information related to assignments, notices, and complaints raised.
• Device Information: Basic device details for sending push notifications (e.g., FCM token).

2. How We Use Information

• To enable login and provide secure access.
• To manage complaints and communicate between school management, teachers, and students.
• To send updates through notifications regarding assignments or notices.
• To maintain records of complaints, assignments, and notices.

3. Data Sharing

We do not sell, trade, or share your personal data with third parties.
Information is shared only within your school management.

4. Security

We implement strong security measures to protect your information from unauthorized access.

5. Children's Privacy

Our app is intended for use by students with permission from their school and parents.
We do not knowingly collect personal information from children under 13 without parental consent.

6. Changes to This Policy

We may update this Privacy Policy. Changes will be notified within the app or via email.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: [Your School/Company Email]